Privacy policy
This Privacy Policy is applicable to the processing of data that SOLUM PHOTOVOLTAIC INNOVATION, S.L. carries out through this website: https://www.solumpv.com (hereinafter, the “Website”) and/or those indicated therein. We recommend that you read it carefully before using this Website or providing your data to SOLUM. Please do not hesitate to contact us with any questions you may have by e-mail: info@solumpv.com.
TABLE OF CONTENTS
In this Policy you will find all the information relating to the processing of your personal data and the rights that you can exercise to maintain control over them. In this regard, you will find information on:
Who is responsible for the processing of your data
What requirements you must meet in order to provide us with your personal data.
What data processing we carry out through the website and what their main characteristics are, explaining to you:
What data we collect and how we collect it.
For what purposes we collect the data we request from you.
What is the legitimacy for its treatment.
How long we keep them for.
To which recipients your data is communicated.
Existence of international transfers of your data.
What your rights are and how you can exercise them.
How we protect your personal information.
What legislation affects this policy.
Modifications to this policy.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
Your personal data will be processed by the company SOLUM PHOTOVOLTAIC INNOVATION, S.L. (“SOLUM”), with NIF B-90436296 and whose contact details are as follows:
Address: Calle Alfred Nobel, 10. Nave 4, 41300, Rinconada (Sevilla)
Contact email: info@solumpv.com
2. WHAT REQUIREMENTS MUST YOU MEET IN ORDER TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum age. In order to provide us with your personal data, you must be at least 14 years of age and/or, where applicable, have sufficient legal capacity to use this Website.
2.2. Truthfulness. When you provide us with your data to use our services, you guarantee that the data and information provided is real, truthful, updated and also belongs to you and not to third parties.
Furthermore, you must notify us of any modification that may occur in the data provided, and you are responsible in any case for the truthfulness and accuracy of the data provided at all times.
2.3. Age and Veracity Control. SOLUM reserves the right to verify your age and identification information at any time, if necessary, even requiring an official document or equivalent procedure and, in case of detection of fraud that proves or is suspected that you are under the age indicated, to delete, temporarily disable and / or cancel your account.
3. WHAT DATA PROCESSING DO WE CARRY OUT THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?
Below, we explain how we process your personal information and provide you with all the relevant information regarding your privacy in detail:
3.1. When you contact us through our channels (contact form, email):
What are the data collection channels?
Contact form
Sending e-mails to info@solumpv.com or other SOLUM e-mail addresses.
What data do we collect?
Identifying and contact information. We collect your identification data (name and surname), e-mail address, company or organisation, as well as any other data you voluntarily include in the communications you send us.
We may ask you for additional information if necessary to comply with your request or requirement.
What are the purposes of the processing of your personal data?
To respond to your requests. The main purpose of the processing of this data will be to answer your requests, resolve your queries and/or provide you with the required information, as well as, where appropriate, to follow up on your requests.
What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory?
Consent. The data provided for the above purposes will be processed on the basis of your consent, given when you voluntarily contact us through the means made available to you to make a request.
The information that you are obliged to provide will be indicated by an asterisk or similar. Without this information it will not be possible to deal with your enquiry or request.
How long do we keep your information?
We will keep all your personal information for as long as your requests are being processed and followed up. Once all the procedures have been completed, SOLUM will keep this information, blocked, for the periods stipulated in the legislation in order to attend to possible responsibilities and to demonstrate compliance with our obligations.
To whom do we transfer your personal information?
There are no specific transfers of your personal data for the purposes indicated in this section. However, we may use the services of service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers operate, see section 4. To whom do we disclose your personal information? > Service Providers).
3.2. When you sign up for our commercial communications:
How do we collect your data?
Newsletter registration form
Newsletter subscription box or receipt of commercial information in other forms.
What data do we collect?
Identification and contact data: For the sending of commercial information by electronic means, we use the identification data (name and surname) and the contact data that you include in the corresponding form for the registration to our commercial communications or those contact data (e-mail and/or mobile phone) that we have by virtue of our contractual relationship.
What are the purposes of the processing of your personal data?
Sending publications of interest and commercial communications: If you maintain a contractual relationship with us or have expressly requested us to do so, we may send you, by electronic means, our newsletter, as well as other commercial communications related to our products and services.
What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory?
The sending of commercial communications is carried out:
On the basis of our previous contractual relationship; or
on the basis of your consent, requested at the time of registration on the specific form or by ticking a corresponding box on other forms.
You may unsubscribe from these commercial communications at any time through the mechanism indicated in each e-mail or by expressing your wish to unsubscribe by sending an e-mail to info@solumpv.com.
How long do we keep your information?
We will keep all your personal information for as long as our contractual relationship remains in force. Once the contractual relationship has ended, SOLUM will keep this information, blocked, for the periods provided for by law in order to meet possible liabilities and to demonstrate compliance with our obligations.
In the event that the sending of commercial communications is based on your consent, we will keep the information for as long as you are registered on our distribution list for this type of information and, once you unsubscribe, it will be blocked for the legal periods foreseen in order to attend to possible responsibilities.
To whom do we transfer your personal information?
There are no specific transfers of your personal data for the purposes set out in this section. However, we may use the services of email marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers operate, see section 4. To whom do we disclose your personal information? > Service Providers).
3.3. When you have a contractual relationship with us (provision of services)
How is data collected?
Contracting SOLUM Services (signing of contracts, acceptance of quotations, or other legal acts).
What data do we collect?
Identification and contact information. We collect your identification data (name and surname) and e-mail and/or postal address, as well as any other data that you voluntarily include in the communications you send us.
Employment details: During the contractual relationship, we may collect data relating to the contact person representing the client company (name and surname, professional e-mail address, position and/or department).
What are the purposes of processing your personal data?
To execute and maintain the contractual relationship between the Parties. The main purpose of the processing of this data will be to maintain and execute the contractual relationship between the parties, which may include: Administrative, fiscal, legal, accounting and commercial management of customer data. Making and sending estimates. Carrying out work. Attention to queries and complaints via web, telephone, electronic or in person. Setting up meetings and client visits. Collection management.
What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory?
Execution of the contract. The processing of the data is necessary for the execution of the contract between the parties.
All data requested and processed by SOLUM for the above purposes will be necessary for the stated purposes. If they are not provided, it will not be possible to carry out the services and administrative tasks related to them.
How long do we keep your information?
All personal information will be processed for the duration of the contractual relationship between the parties. Once this period has expired, SOLUM will keep this information, blocked, for the periods provided for in the legislation in order to meet possible liabilities and to demonstrate compliance with our obligations.
To whom do we disclose your personal information?
We do not make any additional transfers to carry out this processing other than those indicated, in general terms, in point 4. To whom do we transfer your personal information? In this regard, we may use service providers for the provision of certain ancillary services (e.g. management software), who act as Processors. You will find more information on how these service providers operate in point 4 above.
3.4. Video surveillance
How is data collected?
Video surveillance devices located on SOLUM premises.
What data do we collect?
Identifying information: Images captured by the devices.
What are the purposes of the processing of your personal data?
We process your data to ensure the security of our facilities, the personnel on them and the tangible and intangible assets kept on these facilities.
What is the legitimate basis for us to process your data? Is the provision of this data compulsory?
The public interest in preserving the security of SOLUM’s facilities and the people who access them.
How long do we keep your information?
Your data will be kept for a maximum of 30 days after the recording was made, without prejudice to the fact that, in the event that an anomaly is detected in your behaviour or that your image forms part of any evidence that SOLUM must use to defend its interests and/or to pursue the stated purpose, your data may be kept for the duration of the investigation or any judicial or administrative proceedings that may be opened.
To whom do we disclose your personal information?
We do not make any additional transfers to carry out this processing other than those indicated in general terms in point 4. To whom do we transfer your personal information? In this regard, we may use service providers for the provision of certain ancillary services (e.g. management software), who act as Processors. You will find more information on how these service providers operate in point 4 above.
3.5. Navigation on the Website (cookies)
We use cookies or other tracking and tracing tools on this Website to collect information about how users use the Website.
For more information on how we treat such tracking tools, please see our Cookie Policy.
3.6. Use of social plug-ins:
When you use our services, you can share information on social networks, such as Facebook or LinkedIn, via an implemented social plug-in (such as a “Share” button). If you choose to share information via a social plug-in, the following data will be transferred to the relevant social network:
I. Date and time of visit;
II. The Internet address or URL for the address you are temporarily visiting;
III. The IP address;
IV. The browser you are using;
V. The operating system you are using;
VI. Where applicable, your username and password and, if you are a registered user of the social network, your first and last name; and
VII. The information for which you have used the specific plug-in.
The above information will be used to perform the action you have indicated (sharing, “liking”, etc.), in accordance with the terms and conditions of the relevant social network. We therefore encourage you to keep yourself informed of the purpose and scope of the collection of information through social plug-ins. If you wish, you can block social plug-ins in your browser settings.
Please note that we have no influence on the information that the social network collects through the use of plug-ins.
3.7. SOLUM profiles on social networks.
SOLUM has profiles on the main social networks, such as Facebook, Twitter, Instagram, Linkedin or YouTube.
When you become a follower of any of our pages on social networks, the processing of data will be governed by the terms of use, privacy policies and access regulations belonging to the corresponding social network and previously accepted by the user.
SOLUM, in this sense, will treat your data for the purposes of properly managing its presence in the social network, informing you of activities, products or services, as well as for any other purpose that the regulations of social networks allow.
Please note that we have no influence over the information that the social network collects or how it processes it, so we recommend that you keep yourself informed of the purpose and scope of the collection of information that is carried out through these social networks.
4. TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?
In general, SOLUM will not disclose your data to third parties. However, in addition to the transfers that we specifically indicate in the section in which we explain the characteristics of the different operations (point 3), we inform you of the communications that we can make, in general, and that affect all the previous treatments and their legitimate basis.
i. Providers of essential services to carry out the service we offer you (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the above, these entities have signed the corresponding confidentiality agreements and will only process your data in accordance with our instructions, and may not use them for their own purposes or for purposes other than the service they provide us with.
ii. Public Bodies. We may disclose to the competent public authorities the data and any other information in our possession or accessible through our systems when there is a legal obligation to do so, as well as when required, for example, when the purpose is to prevent or prosecute abuse of services or fraudulent activities through our Website or web page. In such cases, the personal data you provide to us will be retained and made available to administrative or judicial authorities.
iii. In the event of a corporate transaction: In the event of a merger, acquisition, sale of all or part of its assets or any other corporate transaction involving a third party, we may share, disclose or transfer your information to the successor entity (including during the pre-transaction phase).
iv. To third parties after aggregation or anonymisation: we may disclose or use aggregated or anonymised data (i.e. data which is not linkable to an identified or identifiable natural person) for any purpose.
v. To third parties with your consent or other legitimate basis: In the event that we wish to share data with third parties outside the scope of this Privacy Policy, we will always seek your consent or disclose your consent and legitimate basis.
We also inform you that this Privacy Policy only refers to the collection, processing and use of information (relating to personal data) by us through your interaction with our Website. Access to third party websites that you may access through links from the Website have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you inform yourself about their privacy policies.
5. ARE YOUR PERSONAL DATA TRANSFERRED TO THIRD COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA?
Some of our service providers are located in countries outside the European Economic Area (“EEA”).
The location of these companies outside the EEA implies the existence of an international transfer of your personal data, which could imply a lower level of protection than that provided for in the European regulations. However, SOLUM has implemented measures to ensure that such transfers do not result in a lower level of protection of your personal data.
In this regard, service providers located outside the EEA have signed the corresponding standard contractual clauses approved by the European Commission (“SCT”), an agreement signed between both entities by which the non-EU company guarantees that it applies European data protection standards.
Therefore, the use of these providers does not result in a lower level of protection of your personal data than the use of providers located in the European Union. You can consult the content of the TCHs at the following link:
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contractstransfer-personal-data-third-countries_en
6. WHAT RIGHTS CAN YOU EXERCISE AS A DATA SUBJECT?
You can exercise the rights guaranteed to you by law in relation to the processing of your personal data by contacting us by email at info@solumpv.com.
Any request for rights that we receive will be dealt with as soon as possible and, in any case, within a maximum period of 1 month after we receive it. In some cases, we may need to ask you for a copy of your ID card or other identifying document if we need to verify your identity.
The rights that correspond to you as the interested party are as follows:
i. Right to withdraw your consent
You may withdraw your consent in relation to all processing based on your consent at any time. However, withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal.
ii. Right of access
You have the right to know what data is being processed, if any, and, if so, to obtain a copy of it, as well as to obtain information relating to:
the origin and recipients of the data;
the purposes for which the data are processed
whether there is an automated decision-making process, including profiling; the period of retention of the data; and
the data retention period; and
the rights provided by law.
iii. Right of rectification
You have the right to have your personal data rectified or supplemented if it is incomplete.
iv. Right to erasure
You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or, as the case may be, if we are no longer authorised to process them.
v. Right to data portability
You have the right to request data portability in the case of processing of your data that is based on your consent or the performance of a contract, provided that the processing has been carried out by automated means. In case of exercise of this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you may also request, where possible, that your data be transmitted directly to another company.
vi. Right to restrict the processing of your personal data
You have the right to restrict the processing of your data in the following cases:
a) Where you have requested rectification of your personal data during the period in which we verify the accuracy of your personal data.
b) When you consider that we are not authorised to process your data. In this case, you may ask us to restrict their use instead of requesting their deletion.
c) When you consider that it is no longer necessary for us to continue processing your data and you want us to keep them for the purpose of exercising or defending claims.
d) Where there is processing based on our legitimate interest and you have exercised your right to object to the processing, you may ask us to restrict the use of your data during the verification of the prevalence of those interests over your interests.
vii. Right to object
You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.
Opt-out of marketing communications: Remember that you can opt-out of receiving marketing communications at any time by sending an email to info@solumpv.com. You may also opt out of this service by following the instructions indicated at the bottom of the body of each of the electronic communications we send you.
viii. Right to lodge a complaint with the Supervisory Authority
Remember that, at any time, and in the event that you consider that we have infringed your right to the protection of your data, you may address your defence to the corresponding Control Authority, in the case of Spain, the Spanish Data Protection Agency (www.aepd.es).
7. HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?
The security of your personal data is a priority for us. Therefore, SOLUM has implemented all the necessary security measures to guarantee an effective use and treatment of the personal data provided by the user, safeguarding the privacy, privacy, confidentiality and integrity of the same and makes use of the necessary technical means to avoid the alteration, loss, unauthorised access or treatment of your data, according to the state of the technology at all times.
Consequently, we comply with the security standards recommended to protect them. However, it is impossible to guarantee total security because of the nature of the Internet and because there may be malicious acts by third parties beyond our control.
We undertake to act promptly and diligently in the event that data security is compromised or compromised, and to inform you if relevant.
8. WHAT LEGISLATION AFFECTS THIS PRIVACY POLICY?
Below, we provide you with the laws and regulations that assist you, protect you and establish your rights, which have inspired this policy:
EU General Data Protection Regulation 216/679.
https://www.boe.es/buscar/doc.php?id=DOUE-L-2016-80807
Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.
https://www.boe.es/eli/es/lo/2018/12/05/3
Law 34/2002, of 11 July, on information society services and electronic commerce.
http://www.boe.es/buscar/act.php?id=BOE-A-2002-13758
9. MODIFICATIONS TO THIS POLICY
From SOLUM we can modify the content of the privacy policy at any time, especially when there are legislative, jurisprudential or interpretation modifications of the Spanish Data Protection Agency that affect the data processing carried out by SOLUM through this Website.
Therefore, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is processed and protected, as well as your rights.
This Privacy Policy was amended on 5 October 2021.